The decks are cleared for today. You took off work, cleared the driveway to make it easier, and tried to keep in regular contact with the driver.  So where’s your vehicle?

Unforeseen Circumstances with Auto Transport

Very likely, it is held up by an unforeseen flood a hundred miles away. The vehicle might also be stalled in traffic because of a horrendous accident ahead.  DIY Transport and other auto transport companies aren’t able to provide specific pick-up and delivery times.

Unforeseen auto transport circumstances, such as traffic or breakdowns, can cause potential delays. Patience and preparation are essential to ensure both you and your car movers have a positive experience.

Call the Driver

Call the shipping company and verify that the driver has the correct delivery address. Sometimes just a misplaced ZIP code makes the difference. Most drivers use GPS, which can be unforgiving.

So finally, there he is, coming around the corner. Settle down and get ready for the next step, which is the actual unloading.

Bill of Lading (BOL)

At the loading site, the driver inspected the vehicle and noted any damage on the Bill of Lading (BOL). The BOL was the form you reviewed with the driver at the beginning, before your car was picked up. At the delivery point, in the event that your car arrived with new damages, you must follow the following steps:

Make sure the damages are noted on the BOL. Demand a copy and notify your broker immediately. At DIY Transport, we guide you through the insurance claim. Although, in most cases, damages are covered by the auto transport carrier “out-of-pocket”. This prevents the insurance premiums from going up. DIY Transport also offers its own insurance against damages.

Transport is Complete!

Once the car is delivered, the process is completed. Any remaining balance will be due upon delivery. The balance is payable in cash or cashier’s check only. Most auto transport companies cannot accept a personal check or credit card at the delivery point.

Call DIY Transport

If you are interested in finding out more information, then contact DIY Transport. Our auto transport specialists are expertly trained to provide you impeccable services for your vehicle. Call us now, or visit our homepage to get an accurate, free auto transport quote.